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 Frequently Asked Questions



Q. Is it legal to buy prescription medications online?
A. Yes. The prescription that is written for your medication comes from a licensed physician and is then filled by a licensed pharmacy. This practice is in accordance with FDA regulations and perfectly legal.

Q. How do I place an order?
A. When you click an order link, you will be taken to our secure server where you will answer the online questionnaire that provides information relevant to your medical condition. Once you complete the questionnaire, submit your order.

Q. What happens once I submit my order?
A. A licensed physician will review the information you have submitted and either approve or decline your request. If approved, the physician will write the prescription and instruct the pharmacist to fill your prescription and ship it to you. Your prescription will be included with the pills.

Q. How much Viagra can I order at one time?
A. You can order 10, 20, or 30 pills. Each pill is 100mg, which can be broken in half to 60 doses of 50 mg.

Q. How will my Viagra purchase appear on my credit card statement?
A. Protecting your privacy one of out top priorities. The word “viagra” will not appear on any billing information. Instead your purchase will be listed as OLP Meds.

Q. Do you deliver to P.O.Boxes?
A. No, Fedex, UPS, Airborne only deliver to residences or workplaces with actual addresses.

Q. How long will it take to receive my order?
A. Once a ViagraClinic doctor has approved your prescription, the pharmacy will ship your order within 1 business day. You should allow up to 5 business days for the delivery of domestic orders (within the US) and up to 10 business days for international orders.

Q. What forms of payment do you accept?
A. ViagraClinic.com currently accepts Visa, Mastercard, American Express, Discover, check, and money orders. We do NOT accept cash.

Q. Can I order by phone or fax?
A. No, ViagraClinic only accepts orders through its secure server on the Internet. Our low prices are due in part to a highly streamlined, automated order process.

Q. How much do you charge for a doctor's consultation to write a prescription?
A. There is no charge for the doctor's consultation. All you pay for is the pills and shipping.

Q. How will the package arrive to me? Will people be able to tell its contents?
A. Every order is shipped discreetly in a nondescript, plain FEDEX package. Nothing on the exterior of the package will suggest its contents - preserving your right to privacy. You will be the only one who knows the contents of the package.

Q. How do I know that this is legitimate?
A. Your items are shipped directly from a licensed pharmacy to you, after a doctor evaluates your need for viagra and writes a prescription to be filled in our licensed pharmacy.

Q. Will I receive “real” Viagra, or a generic imitation?
ViagraClinic ONLY ships authentic, genuine Viagra(tm) produced by Pfizer, and we guarantee it. Your prescription will arrive exactly as it is produced by Pfizer - in a branded, sealed package. We DO NOT stock, ship, or supply "generic" version of Viagra, or Viagra knockoffs.

Q. How does an online consultation work?
The Internet has offered a new way for patients to access qualified physician care. Online consultation avoids having to make an appointment and visiting a doctor's office for a personal consultation. Instead, the patient completes an online questionnaire and submits it for a confidential review by one of our licensed physicians. Online consultations will never replace traditional physical exams but they do provide a way for patients to receive treatment for certain conditions such as impotency. ViagraClinic.com only provides prescriptions written by licensed U.S. physicians who have evaluated your medical information and we employ qualified pharmacists to ship your order.

Q. Do I need doctor's prescription?
A. If you have had a physical exam recently and consider yourself healthy, you do not necessarily require another physical exam in order for you to obtain the medications we offer. Thousands of psychiatrists and general practitioners throughout the US are prescribing certain medications after only reviewing the patient’s medical history, without a physical exam. The medical factors that would prohibit a physician from prescribing these medications are discoverable through a review of the patient's medical history. There is no reason to suggest that an in-person review of this history is any more relevant than an online consultation.

Q. What are your shipping rates and policies?
A. Domestic Orders (within the U.S.A. and Canada) : Shipping for all domestic orders is $18, as indicated in the pricing details above. All orders are shipped via Federal Express (Fed Ex). Domestic orders should arrive within 5 days of order fulfillment.
International Orders (outside the U.S.A.) Shipping for international orders is $48, so please add $30.00 to the above totals for any international orders ($18.00 standard shipping fee + $30.00 = $48.00). All international orders are shipped via Federal Express (Fed Ex). International orders generally arrive within 10 business days. If you choose to ship your order outside the U.S., you are assuming all liability for any customs, duties or tariffs. If for some unforeseen reason your order is held up by Customs, we are unable to refund your money. By selecting International shipping, you are agreeing with the terms above.

Q. Is my information private?
A. ViagraClinic is dedicated to respecting your privacy, and promises to keep your personal information confidential. ViagraClinic has a strict policy regarding protection of your medical and contact information. Your information will *only* be used for diagnosis and prescription purposes by our physicians and pharmacists. We will never give or sell your name or contact information to 3rd parties for unsolicited advertising.

Q. Is it safe to give my credit card number over the Internet?
A. All orders are encrypted via SSL, protecting the security of your credit card transaction. In addition, for your protection, your customer data will *not* be stored online. If you are uncomfortable with online ordering via credit card we also offer alternatives, including payment by check or money order.


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